Money Back Guarantee – Refund Policy
All merchandise, unless otherwise indicated as below, may be returned within thirty (30) days from the original invoice date for a refund. A return authorization number is required for all returns. A 15% restocking fee may apply. These terms apply to all refunds. Customers must notify merchant of any order discrepancy or merchandise defectiveness within seven (7) days from the invoice date so that we may investigate and resolve the situation accordingly.
All Sales Final, No Refunds or Exchanges on the Following Services or Merchandise
Due to the nature of the following services and products, we are not able to provide any refunds for soul portraits, spirit guide paintings, original artwork, commissioned artwork, custom giclee’ print orders, shamanic healing sessions, intuitive readings, spiritual mentoring and classes and workshops purchased. We do want you to be completely satisfied and happy with your purchase and will do our best to provide the highest quality merchandise and services to you.
Classes and Workshops Cancellation and Refund Policy
If for any reason you have registered for a class or workshop and cannot attend, you must contact Katherine Skaggs and Soul Sistas Creative Productions, LLC in at least 10 calendar days prior to the beginning of the class/workshop to receive a full refund, or to receive a credit toward another class, service or product. Any credits must be used within six months. Class registration fees are non-refundable after the 10-day prior to start of class period offer listed above. The class or training may be cancelled on our end up to 14 days in advance of start date if enrollment is under our minimum. We will not be responsible for any travel expenses incurred by participants should we cancel an event. If we cancel the event or training all registration fees are refundable.
Let us know if you have any questions or require further clarification.